How to Purchase Services

Here is your chance to participate in the seminar that zeros in on how to purchase services with the same confidence as purchasing "hard goods." You need to learn how to find the right service supplier and pin down what you are getting and for how much. Traditional approaches to purchasing tangible items just don’t work when purchasing services. The purchasing of services is unique and requires nontraditional thinking and new approaches.

This program teaches you the skills you need to negotiate the best contract, reduce and control costs, maximize and ensure the quality of purchased services, and scrutinize supplier performance. Based on a highly successful program developed by Rowe Associates Inc. for purchasing professionals, the seminar features an interactive learning environment, presents proven techniques for developing the ultimate in service contracts, and provides approaches to monitoring service quality and supplier performance.

Who Should Attend

Purchasing professionals who buy services
Associate buyers, buyers and senior buyers who have no formal training in purchasing services
Managers who work in the "Service Sector"
Managers responsible for overseeing the purchasing function

Benefits

In this course, you will

Develop an understanding of the legal aspects of service contracts
Learn how to successfully measure supplier performance
Find out how to use the cost-breakdown approach to control elements in service purchasing
Discover everything you need to find the best service suppliers
Learn how to deal with single sources
Discover straightforward methods of wording "Statement of Work"

Course Contents

What a Service Supplier Is – and Is Not
Where to Look for the Right Service Supplier
Developing a Service Supplier Selection Process
The Contract Development Process
The Statement of Work
Controlling Cost Elements in Service Purchasing
Measuring Service Supplier Performance
Negotiating Your Service Contracts
Your Open Forum Problem-Solving Session